How do I request a copy of the data held about my account?

Submit a data access request through the in-dashboard help form or email support@1dollar.asia with your account ID in the subject line. We will compile and deliver the relevant records within the period required by applicable law.

Reference

Our Terms and Conditions for 1dollar Accounts

These terms set out the rules that govern your 1dollar account, covering everything from how you open and manage your account to how withdrawals and deposits via UPI…

Account Eligibility by Local LawUPI, Paytm, PhonePe Wallet RulesWithdrawal and Payout ConditionsAccount Suspension PolicyGoverning Jurisdiction Clause

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What These Terms Cover and Where They Apply

1dollar Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every account opened on 1dollar.asia and govern your use of all services accessible through this domain. Eligibility to open and maintain an account depends on the laws applicable in your location — access is available only where local law permits. By accepting

1
these terms, you confirm that you are accessing the platform in a jurisdiction where doing so is lawful. We reserve the right to restrict or suspend access if we determine that local legal requirements are not met. Any dispute arising under these terms will be handled
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in accordance with the governing law stated in our dispute resolution clause. We update these terms periodically, and continued use of your account after a published update constitutes acceptance of the revised version. Payment context under these terms includes deposits and withdrawals made via UPI, Paytm,
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PhonePe, and any other method listed in the wallet section of your account dashboard.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you need to raise a concern about your account under this policy, our support team is available…

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Account Rights Under These Terms

Your account data is held securely and used only as described in these terms and our privacy policy.

Data Retention

We retain account records, transaction logs and identity documents for the period required under applicable law. Once the retention period ends, data is securely deleted or anonymised in accordance with our internal data handling procedure.

Cookie Policy

We use session cookies to keep your account logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings; disabling analytics cookies does not affect your ability to access the account.

Account Security

Your account is protected by password authentication and optional two-factor verification. We recommend enabling two-factor authentication in your account security settings to add a second layer of protection against unauthorised access.

Access Requests

You have the right to request access to the personal data we hold about your account. Submit your request via the help form or email [email protected] with your account ID. We will respond within the timeframe required by applicable law.

Correction Requests

If any data we hold about your account is inaccurate, you can request a correction by contacting our support team. We will review the request, update the records where appropriate, and confirm the outcome in writing within a reasonable timeframe.

Account Closure

You may request account closure at any time by contacting support. We will process your request, return any verified wallet balance via your registered UPI, Paytm, or PhonePe method, and confirm closure within the timeframe set out in these terms.

Frequently Asked Questions About These Terms

The questions below cover the clauses our account holders ask about most often. If your question is not answered here, use the live chat or email contact paths listed in the support section above to reach our compliance team directly.

These terms apply to every person who opens or uses a 1dollar account via 1dollar.asia. By creating an account, you confirm that you have read and accepted all clauses and that accessing the platform is lawful in your location under applicable local law.

Yes. We may update these terms at any time. When we do, the revised version is published on this page with a new effective date. Continued use of your account after the update is published constitutes your acceptance of the new terms.

Submit a data access request through the in-dashboard help form or email [email protected] with your account ID in the subject line. We will compile and deliver the relevant records within the period required by applicable law.

If your account is suspended for a terms breach, we will review the balance and, where verification is complete, return verified funds to your registered UPI, Paytm, or PhonePe method in line with the procedure set out in the suspension clause.

The governing law and dispute resolution procedure are set out in the jurisdiction clause of these terms. Any formal dispute must first go through our internal escalation process before proceeding to the forum specified in that clause.

Contact our support team via live chat or email to initiate account closure. We will verify your identity, process the closure request, return any remaining wallet balance via your registered payment method, and confirm completion in writing.

Access to 1dollar and the applicability of these terms depend on local law in your state or territory. Where local law restricts or prohibits access, these terms cannot extend eligibility beyond what the applicable law in your location permits.

Our Terms and Conditions for 1dollar Accounts

How to Reach Us About These Terms

Data, Security and Account Rights Under These Terms

Data Retention

Cookie Policy

Account Security

Access Requests

Correction Requests

Account Closure

Frequently Asked Questions About These Terms

01 Who do these terms apply to?

02 Can 1dollar change these terms after I have accepted them?

03 How do I request a copy of the data held about my account?

04 What happens to my UPI or Paytm wallet balance if my account is suspended?

05 Which law governs disputes under these terms?

06 How do I close my 1dollar account under these terms?

07 Are these terms different for account holders in different Indian states?

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